News & Views - Savantor

Savantor committed to deliver cost-effective Specialist Resourcing: Melinda Durham appointed as Savantor’s Resourcing Director

Monday, 02 December 2013

Savantor Ltd., a specialist in the provision of specialist business, operational and technical expertise to many well known banks, card schemes and third parties in the payment and mobile industry, is pleased to announce the appointment of Melinda Durham as Resourcing Director to deliver improved cost efficiency in Specialist Resourcing.

Savantor is renowned for providing experienced specialists at the right time to ensure our clients’ effective programme delivery, supplement key initiatives or provide continuity in an operational environment.

Mel has spent over 10 years in the recruitment and specialist resourcing business, servicing major organisations in the UK and Europe. She has extensive experience in contract, permanent and consultancy resourcing both directly and in managed agency operations.

Finding and securing the right skills for business operations or critical programme deliveries can be a frequent challenge – and one that can have significant business implications if not handled effectively. Savantor offers a proven supply process that, coupled with specific domain knowledge, enables us to identify, assess and intelligently filter relevantly skilled expertise, thereby ensuring that clients are only presented with the most eligible specialists.

Doug Tuson, Business Development Director of Savantor said “We are delighted that Mel is able to bring her experience and focus to this important aspect of our business. Our practitioner consultancy is a valued service that brings independent perspective to a client’s strategic decisions. Complementing this, the provision of quality contract or permanent specialists is vital to ensure the resultant change programmes are delivered efficiently and effectively.”

Mel added “Without the right specialists at the right time, implementation quality can be compromised, business benefits delayed or other business goals impacted. Savantor appreciates these issues and works with each client to tailor our support to meet their needs. With our extensive specialist database and network, we are in a strong position to offer reliable and cost-effective resourcing propositions.”

 

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Client Quotes

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

Business and Platform Strategy

"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

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