News & Views - Savantor

Looking back and ahead

Friday, 31 December 2010

It's been an interesting year in many ways in the payments industry.  We've seen the introduction of new banks such as Metro bank and an increasing trend for large retailers moving further into in store banking.  Debit cards overtook cash payments for the first time in the UK and mobile payments seem to be pushing contactless cards into the background. There have been many forecasts that next year will see an explosion of interest in mobile payments which may or may not happen but when the likes of Google start to move into the area it's probably a good indicator that it is being taken seriously at last.

Next year may also see further changes to online payment methods as recent research has shown that, while the credit card remains the most common method of online payment, credit card use for online purchases is falling and has triggered a change in the payment mix, which has become more broadly dispersed over a variety of payment methods.  Thus, online payments made with debit cards have increased their market share and non-traditional payment methods such as online alternative payments (PayPal, Google Checkout and Amazon) as well as gift cards, store branded credit cards and prepaid cards have also gained significant foothold and are forecast to continue to grow in the coming years.  So it may be that a year of significant change is ahead.  Let's hope the global economy is strong enough to support it. 

Happy New Year.

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New Payments Initiative

"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."

Sophie High, Head of Innovation Delivery - Cancer Research UK

Payments Platform Strategy and Sourcing

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Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Moneris Solutions

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Jeff Guthri, COO - Moneris Solutions - Canada

Card Migration

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Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

Credit Card Launch

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Toine Schepers, Operations Director - Primeline - The Netherlands

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

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