There was an interesting blog this month (http://www.finextra.com/community/fullblog.aspx?id=4754) looking at a comparison between the banking industry and the Beatles. The basic thrust being that the Beatles music is finally available in digital form and is selling massively but as it took them so long to get round to it that they have missed out on a fortune. In an industry where digital is rapidly replacing physical and high street music retailers are fast going out of business, to not have your product available in this form is tardy to say the least.
Banks should look at this model in their industry as a potential sign of things to come, especially as on the one hand they are moving us away from physical forms of money towards digital money as fast as they can and yet according to The Financial Times this month they are encouraging the physical approach as ‘Banks across the UK, Europe and the US are now bringing service centres back into their local markets and investing heavily in their branch networks’ .
Add to that the approach shown in some of the articles in this edition with Facebook credits available in Tesco, PayPal putting payments on the TV remote, NFC on Google Android and it seems that with non-banking retailers digital innovation is taking off.
‘You say yes, I say no. You say stop and I say go’. To that immortal lyric we could add ‘You say physical, I say digital'.
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"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."
Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland
"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."
Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland
"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."
Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland
"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."
Chris Mason, Director - Commercial Cards EMEA - Citi - UK
"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."
Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland
"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."
Michael Liquornik, Executive Vice President - Neovia Financial - UK
"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."
Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA
"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."
Ernst Verbeek, Managing Director - Trionis - Belgium
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