News & Views - Savantor

Change is in the air again

Monday, 31 May 2010

Change. There is a lot of it about, what with iPads, new Governments, bigger TV's and lest we forget - new banks coming into the market at a time of apparent growing customers disenchantment with long-established high street banking brands. 

We're apparently all longing to buy an iPad, but what is it for?  I'm probably missing the point but what does it really do that laptops don't?  Oh and if you want mobile internet access on it you better be prepared to pay because Apple has designed it so you cannot use your mobile sim or mobile broadband dongle with it.  You need to buy a specially designed sim that only works with the iPad.

With the World Cup coming we're all being told we need at least a 50 inch TV which has to be HD or we will be unable to experience the full majesty of England going out on penalties.  As far as I can see we had HD years ago – it was called a contrast button!  

The shake-up in the banking market following the recession has attracted a host of potential new entrants, including Metro Bank, Virgin, Tesco, Walton & Co and Home & Savings Bank. However, the long wait for FSA approval and the large investments required to gain a foothold have held up the charge.  So now the OFT will hold a review.  The review will look at regulatory issues, ease of access to payment systems and credit risk information, barriers to achieving scale such as developing branch networks and customer inertia, and barriers to exit.

Interestingly a recent report by Citigroup analysts pinpointed funding as the principal barrier for new entrants and noted that the six biggest lenders appeared to be emerging from the credit crunch stronger than ever.  Like iPads and HD TV – the more things change the more things seem to stay the same.

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"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

New Fuel Card Guidelines

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Marie Costers, General Manager - Clear2Pay Open Test Solutions

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Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

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Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

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Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

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"The bank has undergone significant transformation of its card business on both the issuing and acquiring sides. One business partner we have looked to for support in the areas of strategy, major project leadership, management analysis and ongoing business support is Savantor. The Savantor team has contributed to our success as we have leveraged their deep industry knowledge and broad range of operational skills."

Sean Sheehan, Service Management Director - Bank of Ireland

Collections Transformation

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Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

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