News & Views - Savantor

Demand increases for Operational Effectiveness

Tuesday, 31 March 2009

As the economic crisis has intensified, banks are more than ever seeking ways to reduce risk and improve their operational efficiency. In addition, the re-structuring of the payments card market across Europe has led to an extensive set of change programmes for traditional organisations and new entrants. Increased regulatory and financial changes, new business demand and the current economic effects have put considerable pressure on the operational infrastructure in banks and processors.  At the same time the payment industry's scope is increasing to tackle new initiatives like mobile banking and contactless payments. So the issue is not what to do but how to get it done with maximum efficiency.

Savantor is therefore re-doubling its efforts to meet this demand head-on by bringing clients their proven experience in how to improve card operations efficiency and reduce risk when they embark upon processing platform change.  Re-structuring of the card industry across Europe has increased the demand for practical experience and reduced risk platform change, whether it be outsourcing, consolidation or upgrading systems. Over the past 10 years, Savantor personnel have been at the centre of some of the largest, most complex and successful platform migrations undertaken in Europe. To help banks become more efficient, Savantor has created a series of cost-effective operational improvement packages that cover such areas as Fraud, Interchange, Collections, Chargebacks and Authorisations. Contact marketing@savantor.com if you want to know more.

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Client Quotes

Card Migration

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."

Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

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