News & Views - Savantor

Demand increases for Operational Effectiveness

Tuesday, 31 March 2009

As the economic crisis has intensified, banks are more than ever seeking ways to reduce risk and improve their operational efficiency. In addition, the re-structuring of the payments card market across Europe has led to an extensive set of change programmes for traditional organisations and new entrants. Increased regulatory and financial changes, new business demand and the current economic effects have put considerable pressure on the operational infrastructure in banks and processors.  At the same time the payment industry's scope is increasing to tackle new initiatives like mobile banking and contactless payments. So the issue is not what to do but how to get it done with maximum efficiency.

Savantor is therefore re-doubling its efforts to meet this demand head-on by bringing clients their proven experience in how to improve card operations efficiency and reduce risk when they embark upon processing platform change.  Re-structuring of the card industry across Europe has increased the demand for practical experience and reduced risk platform change, whether it be outsourcing, consolidation or upgrading systems. Over the past 10 years, Savantor personnel have been at the centre of some of the largest, most complex and successful platform migrations undertaken in Europe. To help banks become more efficient, Savantor has created a series of cost-effective operational improvement packages that cover such areas as Fraud, Interchange, Collections, Chargebacks and Authorisations. Contact marketing@savantor.com if you want to know more.

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Client Quotes

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

New Payments Initiative

"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."

Sophie High, Head of Innovation Delivery - Cancer Research UK

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

New Fuel Card Guidelines

"Savantor successfully assisted Clear2Pay by providing specialist EMV expertise."

Marie Costers, General Manager - Clear2Pay Open Test Solutions

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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