News & Views - Savantor

Coordinating Risk and Compliance

Monday, 11 February 2008

A study by Ernst and Young reported below has found that over 40% of global banks said their organisations did not have effective coordination of risk and compliance activities.  Add to this pressure from shareholders, stock exchanges and market fluctuations and it means that anyone with operational responsibility will want to ensure that their teams are smarter and more efficient than ever before.  Savantor is working in partnership with oee, a leading-edge practitioner in operations management, to deliver increased customer service and efficiency through excellence in operations management (EOM).  We are practitioners supporting implementation and measurement to deliver world-class levels of operational performance, minimising operational risk and achieving high levels of compliance.  Our joint expertise brings unique perspective on our customer's business.

  • Savantor is the market leading specialist in strategic advice and operational implementation in cards, payments and transaction processing.
  • oee is an operations improvement specialist with unrivalled experience in transforming Financial Services operations using best practice methodologies.

We can supplement and support your internal capability, seamlessly integrating with your existing skills base and activities.  We can show you the size of the improvement prize and work with you to create traction for your improvement activities. Our aim is to help you fill your gaps through skills transfer and address structural or cultural issues.

We can look at your operation and give you an initial view on how efficient you are, where improvements can be made and how it might be done – all in a few days by using our assessment tools honed in many Financial Services operations. On completion of the initial project, we would then work with you to deliver operational excellence in the subsequent project.  EOM in summary:

  • Complementary to other initiatives
  • Achieves rapid results by improving the way 'work works'
  • Optimises processes, achieving more for less
  • Provides fast track diagnostics to identify prime areas for operational improvement
  • Enables rapid design and implementation of operational improvements
  • Embeds continuous improvement
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Client Quotes

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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