News & Views - Savantor

Coordinating Risk and Compliance

Monday, 11 February 2008

A study by Ernst and Young reported below has found that over 40% of global banks said their organisations did not have effective coordination of risk and compliance activities.  Add to this pressure from shareholders, stock exchanges and market fluctuations and it means that anyone with operational responsibility will want to ensure that their teams are smarter and more efficient than ever before.  Savantor is working in partnership with oee, a leading-edge practitioner in operations management, to deliver increased customer service and efficiency through excellence in operations management (EOM).  We are practitioners supporting implementation and measurement to deliver world-class levels of operational performance, minimising operational risk and achieving high levels of compliance.  Our joint expertise brings unique perspective on our customer's business.

  • Savantor is the market leading specialist in strategic advice and operational implementation in cards, payments and transaction processing.
  • oee is an operations improvement specialist with unrivalled experience in transforming Financial Services operations using best practice methodologies.

We can supplement and support your internal capability, seamlessly integrating with your existing skills base and activities.  We can show you the size of the improvement prize and work with you to create traction for your improvement activities. Our aim is to help you fill your gaps through skills transfer and address structural or cultural issues.

We can look at your operation and give you an initial view on how efficient you are, where improvements can be made and how it might be done – all in a few days by using our assessment tools honed in many Financial Services operations. On completion of the initial project, we would then work with you to deliver operational excellence in the subsequent project.  EOM in summary:

  • Complementary to other initiatives
  • Achieves rapid results by improving the way 'work works'
  • Optimises processes, achieving more for less
  • Provides fast track diagnostics to identify prime areas for operational improvement
  • Enables rapid design and implementation of operational improvements
  • Embeds continuous improvement
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Client Quotes

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Credit Card Migration and Operational Support

"The bank has undergone significant transformation of its card business on both the issuing and acquiring sides. One business partner we have looked to for support in the areas of strategy, major project leadership, management analysis and ongoing business support is Savantor. The Savantor team has contributed to our success as we have leveraged their deep industry knowledge and broad range of operational skills."

Sean Sheehan, Service Management Director - Bank of Ireland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

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