News & Views - Savantor

Coordinating Risk and Compliance

Monday, 11 February 2008

A study by Ernst and Young reported below has found that over 40% of global banks said their organisations did not have effective coordination of risk and compliance activities.  Add to this pressure from shareholders, stock exchanges and market fluctuations and it means that anyone with operational responsibility will want to ensure that their teams are smarter and more efficient than ever before.  Savantor is working in partnership with oee, a leading-edge practitioner in operations management, to deliver increased customer service and efficiency through excellence in operations management (EOM).  We are practitioners supporting implementation and measurement to deliver world-class levels of operational performance, minimising operational risk and achieving high levels of compliance.  Our joint expertise brings unique perspective on our customer's business.

  • Savantor is the market leading specialist in strategic advice and operational implementation in cards, payments and transaction processing.
  • oee is an operations improvement specialist with unrivalled experience in transforming Financial Services operations using best practice methodologies.

We can supplement and support your internal capability, seamlessly integrating with your existing skills base and activities.  We can show you the size of the improvement prize and work with you to create traction for your improvement activities. Our aim is to help you fill your gaps through skills transfer and address structural or cultural issues.

We can look at your operation and give you an initial view on how efficient you are, where improvements can be made and how it might be done – all in a few days by using our assessment tools honed in many Financial Services operations. On completion of the initial project, we would then work with you to deliver operational excellence in the subsequent project.  EOM in summary:

  • Complementary to other initiatives
  • Achieves rapid results by improving the way 'work works'
  • Optimises processes, achieving more for less
  • Provides fast track diagnostics to identify prime areas for operational improvement
  • Enables rapid design and implementation of operational improvements
  • Embeds continuous improvement
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Client Quotes

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

Business and Platform Strategy

"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

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