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Rabobank – Payments Strategy

Rabobank uses Savantor’s industry expertise to develop their card platform strategy and transition plan options

Rabobank identified the need to critically assess their existing card payment infrastructure and wished to utilise independent expertise to supplement their team.

A review was required of the current technical and business strategy for a future cards platform which would enable them to deliver against strategic objectives.

Savantor’s team undertook the following:

  • Positioned the bank to refine the future strategic model.
  • Consolidated the business and technical requirements into a high-level list of key drivers.
  • Developed a shortlist of potential strategic and tactical solution providers to meet the programme objectives.
  • Delivered a target plan for the bank to achieve the desired future state.

Geoff Durham, Executive Director at Savantor, is confident that Savantor’s expertise in undertaking platform reviews and optimisation alignment to business strategy helped guide the bank through the process.

"Rabobank recognised that the complexity and scale of change demanded proven outside expertise. It was a pleasure to help the bank turn complexity into forward momentum and deliver against strategic goals."

Features of this assignment:

  • Review architectural and technical strategy requirements.
  • Assess business needs, market strategy and key priorities.
  • Identify the desired Target State from both a business and technical perspective, covering the components required to support card issuing, merchant acquiring, transaction switching, scheme gateways and clearing & settlement.
  • Undertake an internal ‘desktop-based’ assessment using Savantor’s market knowledge, in order to identify a shortlist of potential strategic and tactical solution providers.
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Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
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Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe

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Client Quotes

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

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