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Rabobank – Acquiring market insight and strategy review

Rabobank uses Savantor’s industry expertise to deliver an executive briefing on the European Acquiring market

Market and regulatory pressure has brought about significant change for Acquiring solutions across Europe. What was once a relatively stable market with limited competition on acquiring has now changed to a far more competitive environment.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Provided an Executive briefing on the European Acquiring market dynamics, the future business opportunities and a strategic assessment of the operating model for the proposition.
  • Responded with market intelligence on the areas of special interest to the bank.
  • Summarised the major 'best practice' models, including key examples currently deployed in the market.
  • Positioned Rabobank to refine their future strategic model.

Rod Nixon, Managing Director at Savantor International, highlighted how Savantor’s market knowledge had proved fundamental to Rabobank’s assessment of future opportunities.

"As banks seek to retain profitable customers and grow market share, it was the right time for Rabobank to initiate this review in support of their future market positioning."

Features of this assignment:

  • Strategic positioning to profitably secure and grow the acquiring footprint.
  • The identification of 'best practice' models, including key examples deployed by others in the market.
  • A review of the Acquirer value chain, the options available and the impact of deploying alternate strategies on the operating model.
  • Evolution of domestic and international product offerings.
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Client Quotes

Business and Platform Strategy

"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

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