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Rabobank – Acquiring market insight and strategy review

Rabobank uses Savantor’s industry expertise to deliver an executive briefing on the European Acquiring market

Market and regulatory pressure has brought about significant change for Acquiring solutions across Europe. What was once a relatively stable market with limited competition on acquiring has now changed to a far more competitive environment.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Provided an Executive briefing on the European Acquiring market dynamics, the future business opportunities and a strategic assessment of the operating model for the proposition.
  • Responded with market intelligence on the areas of special interest to the bank.
  • Summarised the major 'best practice' models, including key examples currently deployed in the market.
  • Positioned Rabobank to refine their future strategic model.

Rod Nixon, Managing Director at Savantor International, highlighted how Savantor’s market knowledge had proved fundamental to Rabobank’s assessment of future opportunities.

"As banks seek to retain profitable customers and grow market share, it was the right time for Rabobank to initiate this review in support of their future market positioning."

Features of this assignment:

  • Strategic positioning to profitably secure and grow the acquiring footprint.
  • The identification of 'best practice' models, including key examples deployed by others in the market.
  • A review of the Acquirer value chain, the options available and the impact of deploying alternate strategies on the operating model.
  • Evolution of domestic and international product offerings.
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Client Quotes

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

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