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Rabobank – Acquiring market insight and strategy review

Rabobank uses Savantor’s industry expertise to deliver an executive briefing on the European Acquiring market

Market and regulatory pressure has brought about significant change for Acquiring solutions across Europe. What was once a relatively stable market with limited competition on acquiring has now changed to a far more competitive environment.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Provided an Executive briefing on the European Acquiring market dynamics, the future business opportunities and a strategic assessment of the operating model for the proposition.
  • Responded with market intelligence on the areas of special interest to the bank.
  • Summarised the major 'best practice' models, including key examples currently deployed in the market.
  • Positioned Rabobank to refine their future strategic model.

Rod Nixon, Managing Director at Savantor International, highlighted how Savantor’s market knowledge had proved fundamental to Rabobank’s assessment of future opportunities.

"As banks seek to retain profitable customers and grow market share, it was the right time for Rabobank to initiate this review in support of their future market positioning."

Features of this assignment:

  • Strategic positioning to profitably secure and grow the acquiring footprint.
  • The identification of 'best practice' models, including key examples deployed by others in the market.
  • A review of the Acquirer value chain, the options available and the impact of deploying alternate strategies on the operating model.
  • Evolution of domestic and international product offerings.
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Client Quotes

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

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