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Rabobank – Acquiring market insight and strategy review

Rabobank uses Savantor’s industry expertise to deliver an executive briefing on the European Acquiring market

Market and regulatory pressure has brought about significant change for Acquiring solutions across Europe. What was once a relatively stable market with limited competition on acquiring has now changed to a far more competitive environment.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Provided an Executive briefing on the European Acquiring market dynamics, the future business opportunities and a strategic assessment of the operating model for the proposition.
  • Responded with market intelligence on the areas of special interest to the bank.
  • Summarised the major 'best practice' models, including key examples currently deployed in the market.
  • Positioned Rabobank to refine their future strategic model.

Rod Nixon, Managing Director at Savantor International, highlighted how Savantor’s market knowledge had proved fundamental to Rabobank’s assessment of future opportunities.

"As banks seek to retain profitable customers and grow market share, it was the right time for Rabobank to initiate this review in support of their future market positioning."

Features of this assignment:

  • Strategic positioning to profitably secure and grow the acquiring footprint.
  • The identification of 'best practice' models, including key examples deployed by others in the market.
  • A review of the Acquirer value chain, the options available and the impact of deploying alternate strategies on the operating model.
  • Evolution of domestic and international product offerings.
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Client Quotes

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

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