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PrimeLine - Card Launch

Savantor played a significant role in the launch of a Visa branded Credit Card for private label card provider PrimeLine, which is part of the Cofinoga Group.

PrimeLine, based in the Netherlands, selected Savantor for their experience of the European Credit Card market and their detailed knowledge of the First Data International platform, which was the chosen platform for the card launch.

Savantor’s team undertook the following:

  • Act as the co-ordination point between PrimeLineand Visa and FDI, since PrimeLinewere new to Credit Card issuing and new to using the services of a multi client third party processor.
  • Guidance through the new member and new card issuing processes with Visa and ensured that all scheme regulations were adhered to.r.
  • Act as overall Programme Manager for the delivery of the new card programme, including the detailed planning and preparation for card launch.r.
  • Provided day to day operational support during the launch phases to ensure speedy resolution of issues, including the control and escalation of issues and actions with FDI, set up of Service Reviews and verification of monthly invoices.r.

Geoff Durham, Executive Director at Savantor, highlighted how our track record of successful card launches and portfolio migrations can deliver real benefits to our clients.

"Our consultants are aware of the major issues, in particular having a detailed understanding of card scheme regulations relating to such a start up project, an in-depth knowledge of processing platforms and have a successful track record of launching a variety of card products around Europe."

Features of this assignment:

  • Overall Programme Manager for the delivery of the new card programme.
  • Detailed planning and preparation for card launch.
  • Control and escalation of issues and actions with FDI, the set up of Service Reviews and verification of monthly invoices from FDI.
  • Advice and guidance on the optimum use of FDI’s parameter based system.
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Client Quotes

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Card Migration

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."

Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

New Fuel Card Guidelines

"Savantor successfully assisted Clear2Pay by providing specialist EMV expertise."

Marie Costers, General Manager - Clear2Pay Open Test Solutions

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