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PrimeLine - Card Launch

Savantor played a significant role in the launch of a Visa branded Credit Card for private label card provider PrimeLine, which is part of the Cofinoga Group.

PrimeLine, based in the Netherlands, selected Savantor for their experience of the European Credit Card market and their detailed knowledge of the First Data International platform, which was the chosen platform for the card launch.

Savantor’s team undertook the following:

  • Act as the co-ordination point between PrimeLineand Visa and FDI, since PrimeLinewere new to Credit Card issuing and new to using the services of a multi client third party processor.
  • Guidance through the new member and new card issuing processes with Visa and ensured that all scheme regulations were adhered to.r.
  • Act as overall Programme Manager for the delivery of the new card programme, including the detailed planning and preparation for card launch.r.
  • Provided day to day operational support during the launch phases to ensure speedy resolution of issues, including the control and escalation of issues and actions with FDI, set up of Service Reviews and verification of monthly invoices.r.

Geoff Durham, Executive Director at Savantor, highlighted how our track record of successful card launches and portfolio migrations can deliver real benefits to our clients.

"Our consultants are aware of the major issues, in particular having a detailed understanding of card scheme regulations relating to such a start up project, an in-depth knowledge of processing platforms and have a successful track record of launching a variety of card products around Europe."

Features of this assignment:

  • Overall Programme Manager for the delivery of the new card programme.
  • Detailed planning and preparation for card launch.
  • Control and escalation of issues and actions with FDI, the set up of Service Reviews and verification of monthly invoices from FDI.
  • Advice and guidance on the optimum use of FDI’s parameter based system.
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Client Quotes

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Business and Platform Strategy

"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

Card Migration

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."

Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

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