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Point – Credit Risk review for a new product launch

Point uses Savantor’s industry expertise to assess risk management issues and identify mitigation strategies

Point is an established provider of card payment terminals and payment gateways across Europe. Point Group and Point FI are now launching a new, managed service to provide Finnish merchants with payment processing for internet transactions and for the first time will be exposed to fraud and financial risks. A review of the ‘state of readiness’ of the new systems and procedures was needed before management could confidently proceed to launch the new product.

Savantor’s team undertook the following:

  • Evaluation of existing and planned risk management tools and procedures to ensure all risks were identified.
  • Assessment of business strategy and market strategy in respect of fraud, data security, merchant targeting and acceptance, and transaction screening.
  • Review of the risk management policies and procedures which would apply at each stage in the ‘merchant lifecycle’ for the new product.
  • Reviewing client work on risk quantification and exposure reporting.

Margaret Jennion, Risk and Collections Specialist at Savantor, highlighted how Savantor’s specialist expertise had benefited Point in the launch of the new product.

"Point had done a lot of good work on risk management as part of the preparation for the new product. However, like many organisations, they benefited from the broader knowledge of key risk issues brought by external specialists."

Features of this assignment:

  • Identification of a number of recommendations to improve risk management controls in preparation for the product launch.
  • Assisting with recognising the alerts and exception reporting that needed to be put in place to control the credit exposure in respect of the new service.
  • Identification of immediate next steps required, together with a framework for ongoing review and assessment.
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Client Quotes

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

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