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Point – Credit Risk review for a new product launch

Point uses Savantor’s industry expertise to assess risk management issues and identify mitigation strategies

Point is an established provider of card payment terminals and payment gateways across Europe. Point Group and Point FI are now launching a new, managed service to provide Finnish merchants with payment processing for internet transactions and for the first time will be exposed to fraud and financial risks. A review of the ‘state of readiness’ of the new systems and procedures was needed before management could confidently proceed to launch the new product.

Savantor’s team undertook the following:

  • Evaluation of existing and planned risk management tools and procedures to ensure all risks were identified.
  • Assessment of business strategy and market strategy in respect of fraud, data security, merchant targeting and acceptance, and transaction screening.
  • Review of the risk management policies and procedures which would apply at each stage in the ‘merchant lifecycle’ for the new product.
  • Reviewing client work on risk quantification and exposure reporting.

Margaret Jennion, Risk and Collections Specialist at Savantor, highlighted how Savantor’s specialist expertise had benefited Point in the launch of the new product.

"Point had done a lot of good work on risk management as part of the preparation for the new product. However, like many organisations, they benefited from the broader knowledge of key risk issues brought by external specialists."

Features of this assignment:

  • Identification of a number of recommendations to improve risk management controls in preparation for the product launch.
  • Assisting with recognising the alerts and exception reporting that needed to be put in place to control the credit exposure in respect of the new service.
  • Identification of immediate next steps required, together with a framework for ongoing review and assessment.
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Client Quotes

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Card Migration

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."

Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

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"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

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"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

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