Effective ptsb/Savantor/TSYS teamwork delivers smooth migration and operating model transformation
permanent tsb needed to implement their target operating model at the same time as de-coupling their credit card business from a shared platform, thus setting the foundation for future success.
The critical success factors were a seamless conversion of an established Visa portfolio to an independent third party processed TS2 system, while restructuring a fully operational back-office.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, summarised how the success of the project was due to the effective use of Savantor’s skills and experience.
"Success lay in strong project management, focused use of Savantor’s broad experience and effective team-working between permanent tsb, Savantor and TSYS"
Features of this assignment:
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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Find out more from our Savantor brochures, MarketEye back copies and Industry opinion
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"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."
Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal
"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."
Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland
"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."
Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK
"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."
Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland
"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."
Sophie High, Head of Innovation Delivery - Cancer Research UK
"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."
Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain
"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."
Idsert Walta, Head of Banking Categories - Nordea - Scandinavia
"The bank has undergone significant transformation of its card business on both the issuing and acquiring sides. One business partner we have looked to for support in the areas of strategy, major project leadership, management analysis and ongoing business support is Savantor. The Savantor team has contributed to our success as we have leveraged their deep industry knowledge and broad range of operational skills."
Sean Sheehan, Service Management Director - Bank of Ireland
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