Effective ptsb/Savantor/TSYS teamwork delivers smooth migration and operating model transformation
permanent tsb needed to implement their target operating model at the same time as de-coupling their credit card business from a shared platform, thus setting the foundation for future success.
The critical success factors were a seamless conversion of an established Visa portfolio to an independent third party processed TS2 system, while restructuring a fully operational back-office.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, summarised how the success of the project was due to the effective use of Savantor’s skills and experience.
"Success lay in strong project management, focused use of Savantor’s broad experience and effective team-working between permanent tsb, Savantor and TSYS"
Features of this assignment:
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."
Jeff Guthri, COO - Moneris Solutions - Canada
"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."
Lars Bostrom, Head of Cards - Nordea - Scandinavia
"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."
Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain
"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."
Toine Schepers, Operations Director - Primeline - The Netherlands
"The bank has undergone significant transformation of its card business on both the issuing and acquiring sides. One business partner we have looked to for support in the areas of strategy, major project leadership, management analysis and ongoing business support is Savantor. The Savantor team has contributed to our success as we have leveraged their deep industry knowledge and broad range of operational skills."
Sean Sheehan, Service Management Director - Bank of Ireland
"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."
Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland
"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."
Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland
"Savantor successfully assisted Clear2Pay by providing specialist EMV expertise."
Marie Costers, General Manager - Clear2Pay Open Test Solutions
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