Nordea uses Savantor’s industry practitioners to help ensure success in the critical selection/mobilisation phase
Nordea examined and then systematically moved forward with major work programmes to replace Issuing and Acquiring platforms to position the bank for future growth, innovation and success.
The unusual complexity of the programme was due to multiple languages, currencies, cultures and product differences across markets.
In common with other banks, change and complexity on this scale is an infrequent event and Nordea did not have sufficient relevant experience in-house.
Nordea examined a range of alternative providers to help as an integral part of the programme management and turned to Savantor due to their deep expertise in the area of card migrations.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, highlighted the benefits that Savantor’s industry expertise and experience had been able to bring to Nordea.
"Nordea recognised that the complexity and scale of change demanded proven outside expertise. It was a pleasure to help Nordea turn complexity into forward momentum and deliver key milestones."
Features of this assignment:
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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Toine Schepers, Operations Director - Primeline - The Netherlands
"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."
Ernst Verbeek, Managing Director - Trionis - Belgium
"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."
Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland
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Sophie High, Head of Innovation Delivery - Cancer Research UK
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Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA
"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."
Mark Healy, Chief Risk Officer - NEOVIA Financial - UK
"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."
Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain
"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."
Lars Bostrom, Head of Cards - Nordea - Scandinavia
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