Nordea uses Savantor’s industry practitioners to help ensure success in the critical selection/mobilisation phase
Nordea examined and then systematically moved forward with major work programmes to replace Issuing and Acquiring platforms to position the bank for future growth, innovation and success.
The unusual complexity of the programme was due to multiple languages, currencies, cultures and product differences across markets.
In common with other banks, change and complexity on this scale is an infrequent event and Nordea did not have sufficient relevant experience in-house.
Nordea examined a range of alternative providers to help as an integral part of the programme management and turned to Savantor due to their deep expertise in the area of card migrations.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, highlighted the benefits that Savantor’s industry expertise and experience had been able to bring to Nordea.
"Nordea recognised that the complexity and scale of change demanded proven outside expertise. It was a pleasure to help Nordea turn complexity into forward momentum and deliver key milestones."
Features of this assignment:
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."
Sophie High, Head of Innovation Delivery - Cancer Research UK
"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."
Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland
"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."
Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA
"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."
Jeff Guthri, COO - Moneris Solutions - Canada
"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."
Chris Mason, Director - Commercial Cards EMEA - Citi - UK
"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."
Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland
"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."
Idsert Walta, Head of Banking Categories - Nordea - Scandinavia
"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."
Mark Healy, Chief Risk Officer - NEOVIA Financial - UK
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