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Major UK bank - Interchange Review

Savantor’s payment scheme experts provide major bank with cost saving opportunities of c€200,000

In order to ensure the effectiveness of the Acquirer Interchange settings and process, a major bank asked Savantor to review the bank’s UK based acquirer platform.

This involved assessing the current settings and making recommendations from a commercial standpoint on how to reduce cost or improve income.

Savantor’s team undertook the following:

  • Transaction types for standard purchase and refunds.
  • Effectiveness of Interchange process and validation procedures.
  • Ensuring the optimum usage of the in-house processing platform.
  • Review of Acquiring platform settings versus Payment Scheme programmes.

Doug Tuson, Executive Director at Savantor, identified Savantor’s in-depth industry knowledge as a key ingredient to delivering client satisfaction.

“Our consultants are aware of the major issues across all aspects of card payments. Our detailed understanding of card scheme regulations and bank processing operational areas provide an effective source of expertise to rapidly deliver benefit to our clients.”

Features of this assignment:

  • Merchants who are late submitters.
  • Enhanced management information.
  • Operational process changes.
  • Further areas for improvement on merchant billing.
  • On-Us processing and merchant transactions.
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Client Quotes

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

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