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Major UK bank - Interchange Review

Savantor’s payment scheme experts provide major bank with cost saving opportunities of c€200,000

In order to ensure the effectiveness of the Acquirer Interchange settings and process, a major bank asked Savantor to review the bank’s UK based acquirer platform.

This involved assessing the current settings and making recommendations from a commercial standpoint on how to reduce cost or improve income.

Savantor’s team undertook the following:

  • Transaction types for standard purchase and refunds.
  • Effectiveness of Interchange process and validation procedures.
  • Ensuring the optimum usage of the in-house processing platform.
  • Review of Acquiring platform settings versus Payment Scheme programmes.

Doug Tuson, Executive Director at Savantor, identified Savantor’s in-depth industry knowledge as a key ingredient to delivering client satisfaction.

“Our consultants are aware of the major issues across all aspects of card payments. Our detailed understanding of card scheme regulations and bank processing operational areas provide an effective source of expertise to rapidly deliver benefit to our clients.”

Features of this assignment:

  • Merchants who are late submitters.
  • Enhanced management information.
  • Operational process changes.
  • Further areas for improvement on merchant billing.
  • On-Us processing and merchant transactions.
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Client Quotes

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

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