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Major UK bank - Interchange Review

Savantor’s payment scheme experts provide major bank with cost saving opportunities of c€200,000

In order to ensure the effectiveness of the Acquirer Interchange settings and process, a major bank asked Savantor to review the bank’s UK based acquirer platform.

This involved assessing the current settings and making recommendations from a commercial standpoint on how to reduce cost or improve income.

Savantor’s team undertook the following:

  • Transaction types for standard purchase and refunds.
  • Effectiveness of Interchange process and validation procedures.
  • Ensuring the optimum usage of the in-house processing platform.
  • Review of Acquiring platform settings versus Payment Scheme programmes.

Doug Tuson, Executive Director at Savantor, identified Savantor’s in-depth industry knowledge as a key ingredient to delivering client satisfaction.

“Our consultants are aware of the major issues across all aspects of card payments. Our detailed understanding of card scheme regulations and bank processing operational areas provide an effective source of expertise to rapidly deliver benefit to our clients.”

Features of this assignment:

  • Merchants who are late submitters.
  • Enhanced management information.
  • Operational process changes.
  • Further areas for improvement on merchant billing.
  • On-Us processing and merchant transactions.
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Client Quotes

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

New Fuel Card Guidelines

"Savantor successfully assisted Clear2Pay by providing specialist EMV expertise."

Marie Costers, General Manager - Clear2Pay Open Test Solutions

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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