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Major UK bank - Contactless

Savantor support major bank in first UK contactless card launch

Due to business pressures, the bank required specialist external support to achieve their desired timescales for the first pilot of contactless functionality to take place in the UK. Savantor were selected based on our track record of successful delivery.

Savantor conducted a detailed requirements gathering exercise and subsequent analysis of business requirements for the pilot of a debit card containing MCI Paypass functionality.

Savantor’s team undertook the following:

  • Requirements gathering with bank Business, Operational and IT staff.
  • Analysis of output from requirements gathering to produce Statement of Requirements for launch and subsequent roll out.
  • Impact of requirements on bank systems to facilitate subsequent IT development.
  • Assessment of development effort required by bank IT group.
  • Production of project plan for pilot and roll out.

Geoff Durham, Executive Director at Savantor, outlined how Savantor’s specialists used their experience and knowledge of card payments to reduce the potential risks to the project launch and minimise the impacts on the business.

“We were able to bring an objective dimension to the critical requirements phase and produce deliverables that allowed the project to stay on course at a time of internal resource constraint.”

Features of this assignment:

  • Structured interviewing of bank staff.
  • Construction of Statement of Requirements.
  • Analysis of system impact of requirements.
  • Analysis of effort for bank IT development.
  • Production of card launch plan.
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Client Quotes

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Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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Evert Fekkes, Business Information Manager - Rabobank - Nederland

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Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

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