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Major UK bank - Contactless

Savantor support major bank in first UK contactless card launch

Due to business pressures, the bank required specialist external support to achieve their desired timescales for the first pilot of contactless functionality to take place in the UK. Savantor were selected based on our track record of successful delivery.

Savantor conducted a detailed requirements gathering exercise and subsequent analysis of business requirements for the pilot of a debit card containing MCI Paypass functionality.

Savantor’s team undertook the following:

  • Requirements gathering with bank Business, Operational and IT staff.
  • Analysis of output from requirements gathering to produce Statement of Requirements for launch and subsequent roll out.
  • Impact of requirements on bank systems to facilitate subsequent IT development.
  • Assessment of development effort required by bank IT group.
  • Production of project plan for pilot and roll out.

Geoff Durham, Executive Director at Savantor, outlined how Savantor’s specialists used their experience and knowledge of card payments to reduce the potential risks to the project launch and minimise the impacts on the business.

“We were able to bring an objective dimension to the critical requirements phase and produce deliverables that allowed the project to stay on course at a time of internal resource constraint.”

Features of this assignment:

  • Structured interviewing of bank staff.
  • Construction of Statement of Requirements.
  • Analysis of system impact of requirements.
  • Analysis of effort for bank IT development.
  • Production of card launch plan.
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Client Quotes

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Payment Specialists

"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."

Idsert Walta, Head of Banking Categories - Nordea - Scandinavia

New Fuel Card Guidelines

"Savantor successfully assisted Clear2Pay by providing specialist EMV expertise."

Marie Costers, General Manager - Clear2Pay Open Test Solutions

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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