Savantor’s fraud control experts provide annual saving opportunities of circa €3m
The European client was experiencing high levels of fraud on their debit portfolio.
Savantor was asked to conduct a Quality Assurance of the current situation to review the client’s tracking system set-up, processes and procedures, improve the strategic and tactical MI and identify any other improvements in Fraud Operations.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, explained how Savantor’s fraud control specialists were able to achieve significant savings and operational efficiencies.
"Systems and processes are now firmly in place to evolve rules pro-actively, implement rule performance reporting, use a fraud estimating system and upgrade IT support to first priority
Features of this assignment:
- Evolve Rules pro-actively.
- Implement rule performance reporting.
- Upgrade IT support to Strategic and Important systems.
- Use as fraud estimating system.
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."
Evert Fekkes, Business Information Manager - Rabobank - Nederland
"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."
Jeff Guthri, COO - Moneris Solutions - Canada
"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."
Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain
"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."
Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal
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"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."
Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland
"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."
Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland
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Marie Costers, General Manager - Clear2Pay Open Test Solutions
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