Savantor’s fraud control experts provide annual saving opportunities of circa €3m
The European client was experiencing high levels of fraud on their debit portfolio.
Savantor was asked to conduct a Quality Assurance of the current situation to review the client’s tracking system set-up, processes and procedures, improve the strategic and tactical MI and identify any other improvements in Fraud Operations.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, explained how Savantor’s fraud control specialists were able to achieve significant savings and operational efficiencies.
"Systems and processes are now firmly in place to evolve rules pro-actively, implement rule performance reporting, use a fraud estimating system and upgrade IT support to first priority
Features of this assignment:
- Evolve Rules pro-actively.
- Implement rule performance reporting.
- Upgrade IT support to Strategic and Important systems.
- Use as fraud estimating system.
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."
Michael Liquornik, Executive Vice President - Neovia Financial - UK
"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."
Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland
"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."
Mark Healy, Chief Risk Officer - NEOVIA Financial - UK
"Working close with Savantor's professionals over the years in the payment arena. I appreciate the skills and knowledge these guys have and will surely engage with them when opportunities arise. The current engagement with Savantor is full to satisfaction and beyond."
Idsert Walta, Head of Banking Categories - Nordea - Scandinavia
"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."
Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal
"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."
Jeff Guthri, COO - Moneris Solutions - Canada
"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."
Chris Mason, Director - Commercial Cards EMEA - Citi - UK
"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."
Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland
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