Savantor’s fraud control experts provide annual saving opportunities of circa €3m
The European client was experiencing high levels of fraud on their debit portfolio.
Savantor was asked to conduct a Quality Assurance of the current situation to review the client’s tracking system set-up, processes and procedures, improve the strategic and tactical MI and identify any other improvements in Fraud Operations.
Savantor’s team undertook the following:
Geoff Durham, Executive Director at Savantor, explained how Savantor’s fraud control specialists were able to achieve significant savings and operational efficiencies.
"Systems and processes are now firmly in place to evolve rules pro-actively, implement rule performance reporting, use a fraud estimating system and upgrade IT support to first priority
Features of this assignment:
- Evolve Rules pro-actively.
- Implement rule performance reporting.
- Upgrade IT support to Strategic and Important systems.
- Use as fraud estimating system.
Savantor services are tailored to Client needs based on our core service areas
Specialist Resourcing Payments Strategy Platform Transition Operational Efficiency
Consulting and contracting roles in the payments, mobile and banking arena within the UK and across Europe
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Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland
"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."
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"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."
Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland
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Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland
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Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain
"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."
Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal
"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."
Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland
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