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Cancer Research UK – New Product Development and Deploymen

Cancer Research UK used Savantor’s specialist payments innovation expertise to ensure success for a new service

Cancer Research UK is the UK’s largest charity, generating donations in excess of £400m per annum. Cancer Research UK has a dedicated innovation team whose role is to ensure there is a continued supply of new innovative donation ideas.

Internet shopping was leading to a reduction in donation levels from traditional collecting means. The innovation team had the vision to create the virtual charity box of the electronic age to fund broad social, health and environmental change. The vision was called Give Change Make Change.

This new innovation for the charity sector enables supporters to donate whilst they shop online, making it simpler and more convenient to give. Shoppers simply round up their purchases and donate this spare change to charity.

Savantor’s team undertook the following:

  • Initially provided industry insight to help identify the optimum business model and critical success factors of the opportunity.
  • Provided retail, payments and new product development expertise to support the delivery of the Give Change programme.
  • Detailed UK e-commerce market review to identify priority target channel partners and potential returns from each retailer.
  • Identified the channel partner and end-user proposition, including sales collateral for partner positioning.
  • Developed an operational and technical solution, and identified the required service procedures.
  • Identified detailed business requirements to support the delivery of the solution.
  • Management of a rapid and comprehensive RFP process, identifying suitable suppliers and facilitating most appropriate supplier selection.
  • Supported identification and planning programme activities.

Geoff Durham, Executive Director at Savantor, commented on Savantor’s fundamental role in this initiative.

"It was a pleasure to use our expertise to help with the launch of this new innovation that will bring benefit to such a worthy cause. Our specialists added a wider perspective and 'fast track' processes to support an early launch."

Features of this assignment:

  • Having obtained an outline solution definition and quote from a major software supplier, the client required an independent verification of the proposed solution.
  • Defining the optimum business model to enable Give Change.
  • Insight into transferring and settling donated funds through the UK payments network.
  • Specialist support in delivering the Give Change programme.
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Client Quotes

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Card Migration

"I was impressed by the speed with which the Savantor team were able to start delivering and as a team they have made a significant contribution to the success of the Programme."

Bjorn Niels, Programme Director - ABN AMRO Bank - The Netherland

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Platform Selection & RFP Management

"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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