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Cancer Research UK – New Product Development and Deploymen

Cancer Research UK used Savantor’s specialist payments innovation expertise to ensure success for a new service

Cancer Research UK is the UK’s largest charity, generating donations in excess of £400m per annum. Cancer Research UK has a dedicated innovation team whose role is to ensure there is a continued supply of new innovative donation ideas.

Internet shopping was leading to a reduction in donation levels from traditional collecting means. The innovation team had the vision to create the virtual charity box of the electronic age to fund broad social, health and environmental change. The vision was called Give Change Make Change.

This new innovation for the charity sector enables supporters to donate whilst they shop online, making it simpler and more convenient to give. Shoppers simply round up their purchases and donate this spare change to charity.

Savantor’s team undertook the following:

  • Initially provided industry insight to help identify the optimum business model and critical success factors of the opportunity.
  • Provided retail, payments and new product development expertise to support the delivery of the Give Change programme.
  • Detailed UK e-commerce market review to identify priority target channel partners and potential returns from each retailer.
  • Identified the channel partner and end-user proposition, including sales collateral for partner positioning.
  • Developed an operational and technical solution, and identified the required service procedures.
  • Identified detailed business requirements to support the delivery of the solution.
  • Management of a rapid and comprehensive RFP process, identifying suitable suppliers and facilitating most appropriate supplier selection.
  • Supported identification and planning programme activities.

Geoff Durham, Executive Director at Savantor, commented on Savantor’s fundamental role in this initiative.

"It was a pleasure to use our expertise to help with the launch of this new innovation that will bring benefit to such a worthy cause. Our specialists added a wider perspective and 'fast track' processes to support an early launch."

Features of this assignment:

  • Having obtained an outline solution definition and quote from a major software supplier, the client required an independent verification of the proposed solution.
  • Defining the optimum business model to enable Give Change.
  • Insight into transferring and settling donated funds through the UK payments network.
  • Specialist support in delivering the Give Change programme.
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"OP-Pohjola Group has used Savantor in both acquiring and issuing for platform/service provider research, RFI/RFP processes and subsequent contract negotiations. Savantor's approach and commitment have always been very professional and transparent. They have been of great help for the company in providing us important insights and background information beyond vendors sales speeches."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

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Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Collections Transformation

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Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

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"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

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"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

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