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Savantor’s Subject Matter Experts help integrate the ABN AMRO Card

Savantor’s team of Subject Matter Experts worked alongside ABN AMRO staff to help them build a new organisation (AA Interfinance - AAI) capable of effectively managing and controlling the ABN AMRO card portfolio following its migration from Interpay. ABN AMRO selected Savantor for the breadth and depth of their card industry knowledge.

Savantor’s team undertook the following:

  • Interim Head of Credit and Risk
  • Building of a best practice credit and risk function within AAI.
  • Analysis and build of the new daily Settlement and Reconciliation processes. Implementation of a standardised ‘four part balancing’process.
  • Interim management of the settlement function within the AAI finance team.
  • Design and implementation of rejected payments processes and procedures.
  • Process design, recruitment and training for the Application & Transactional Fraud functions
  • Interim management of the Application & Transactional Fraud team.
  • Development of a 5 year Financial Budget model and the establishment of Financial Planning & Analysis capability.

Geoff Durham, Executive Director at Savantor, underlined Savantor’s ability to work in partnership with clients to build long-term value into the business.

“Our Subject Matter Experts have been able to use their experience and industry knowledge to help ABN AMRO/AA Interfinance build a new structure that is capable of effectively controlling a card portfolio of this size.”

Features of this assignment:

  • Credit and Risk Management
  • Fraud Policy development
  • Settlement and Reconciliation
  • Application & Transactional Fraud Management
  • Financial Planning & Analysis
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Client Quotes

New Payments Initiative

"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."

Sophie High, Head of Innovation Delivery - Cancer Research UK

Credit Card Migration and Operational Support

"The bank has undergone significant transformation of its card business on both the issuing and acquiring sides. One business partner we have looked to for support in the areas of strategy, major project leadership, management analysis and ongoing business support is Savantor. The Savantor team has contributed to our success as we have leveraged their deep industry knowledge and broad range of operational skills."

Sean Sheehan, Service Management Director - Bank of Ireland

Expert Witness

"After searching extensively for the required industry expert in a complex litigation, Savantor was identified to have the necessary industry knowledge and expertise on a range of complex issues. Savantor provided clear advice and was able to quickly hone in on the key issues, but most importantly, generating pragmatic winnable answers."

Gavin Ingram, General Counsel & VP Strategic Planning - Global Blue - Asia Pacific

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

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