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Savantor’s Subject Matter Experts help integrate the ABN AMRO Card

Savantor’s team of Subject Matter Experts worked alongside ABN AMRO staff to help them build a new organisation (AA Interfinance - AAI) capable of effectively managing and controlling the ABN AMRO card portfolio following its migration from Interpay. ABN AMRO selected Savantor for the breadth and depth of their card industry knowledge.

Savantor’s team undertook the following:

  • Interim Head of Credit and Risk
  • Building of a best practice credit and risk function within AAI.
  • Analysis and build of the new daily Settlement and Reconciliation processes. Implementation of a standardised ‘four part balancing’process.
  • Interim management of the settlement function within the AAI finance team.
  • Design and implementation of rejected payments processes and procedures.
  • Process design, recruitment and training for the Application & Transactional Fraud functions
  • Interim management of the Application & Transactional Fraud team.
  • Development of a 5 year Financial Budget model and the establishment of Financial Planning & Analysis capability.

Geoff Durham, Executive Director at Savantor, underlined Savantor’s ability to work in partnership with clients to build long-term value into the business.

“Our Subject Matter Experts have been able to use their experience and industry knowledge to help ABN AMRO/AA Interfinance build a new structure that is capable of effectively controlling a card portfolio of this size.”

Features of this assignment:

  • Credit and Risk Management
  • Fraud Policy development
  • Settlement and Reconciliation
  • Application & Transactional Fraud Management
  • Financial Planning & Analysis
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Client Quotes

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Platform Selection

"Savantor's support in our platform selection process has enabled us to sustain our profitability and positioning for the future. Their advice and guidance was essential to our decision-making."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Business and Platform Strategy

"Savantor successfully advised Rabobank during preparing of the platform migration for cards. Savantor demonstrated thorough knowledge of business processes and market players combined with a practical approach."

Evert Fekkes, Business Information Manager - Rabobank - Nederland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

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