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Savantor’s Subject Matter Experts help integrate the ABN AMRO Card

Savantor’s team of Subject Matter Experts worked alongside ABN AMRO staff to help them build a new organisation (AA Interfinance - AAI) capable of effectively managing and controlling the ABN AMRO card portfolio following its migration from Interpay. ABN AMRO selected Savantor for the breadth and depth of their card industry knowledge.

Savantor’s team undertook the following:

  • Interim Head of Credit and Risk
  • Building of a best practice credit and risk function within AAI.
  • Analysis and build of the new daily Settlement and Reconciliation processes. Implementation of a standardised ‘four part balancing’process.
  • Interim management of the settlement function within the AAI finance team.
  • Design and implementation of rejected payments processes and procedures.
  • Process design, recruitment and training for the Application & Transactional Fraud functions
  • Interim management of the Application & Transactional Fraud team.
  • Development of a 5 year Financial Budget model and the establishment of Financial Planning & Analysis capability.

Geoff Durham, Executive Director at Savantor, underlined Savantor’s ability to work in partnership with clients to build long-term value into the business.

“Our Subject Matter Experts have been able to use their experience and industry knowledge to help ABN AMRO/AA Interfinance build a new structure that is capable of effectively controlling a card portfolio of this size.”

Features of this assignment:

  • Credit and Risk Management
  • Fraud Policy development
  • Settlement and Reconciliation
  • Application & Transactional Fraud Management
  • Financial Planning & Analysis
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Client Quotes

Complex Multi-Country Migration

"This complex migration, undertaken simultaneously in Spain and Portugal, has been a complete success. Savantor has provided us with excellent support for over 3 years, both in the original business transformation programme and now this double migration. We value their open and honest approach to business, and of course the expertise that they bring."

Ricardo Gomez, Director, Operations & Technology - WiZink Bank – Spain & Portugal

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

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