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Savantor’s Subject Matter Experts help integrate the ABN AMRO Card

Savantor’s team of Subject Matter Experts worked alongside ABN AMRO staff to help them build a new organisation (AA Interfinance - AAI) capable of effectively managing and controlling the ABN AMRO card portfolio following its migration from Interpay. ABN AMRO selected Savantor for the breadth and depth of their card industry knowledge.

Savantor’s team undertook the following:

  • Interim Head of Credit and Risk
  • Building of a best practice credit and risk function within AAI.
  • Analysis and build of the new daily Settlement and Reconciliation processes. Implementation of a standardised ‘four part balancing’process.
  • Interim management of the settlement function within the AAI finance team.
  • Design and implementation of rejected payments processes and procedures.
  • Process design, recruitment and training for the Application & Transactional Fraud functions
  • Interim management of the Application & Transactional Fraud team.
  • Development of a 5 year Financial Budget model and the establishment of Financial Planning & Analysis capability.

Geoff Durham, Executive Director at Savantor, underlined Savantor’s ability to work in partnership with clients to build long-term value into the business.

“Our Subject Matter Experts have been able to use their experience and industry knowledge to help ABN AMRO/AA Interfinance build a new structure that is capable of effectively controlling a card portfolio of this size.”

Features of this assignment:

  • Credit and Risk Management
  • Fraud Policy development
  • Settlement and Reconciliation
  • Application & Transactional Fraud Management
  • Financial Planning & Analysis
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Client Quotes

Payments Platform Strategy and Sourcing

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with our team and actively contribute. Their experts quickly forged strong working relationships and delivered to our brief. We enjoyed working with them to develop our future platform strategy."

Evert R Fekkes, SVP - Payment & Savings Services - Rabobank Nederland

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

Issuer and Acquirer Transformation - Assessment and Mobilisation

"We were in urgent need of external independent expertise to supplement our internal resources. Senior consultants had to quickly integrate with a diverse team from across the bank and actively contribute. I am pleased to say that Savantor was able to deliver on our needs as well as being good people to do business with."

Lars Bostrom, Head of Cards - Nordea - Scandinavia

Acquiring market insight and strategy review

"Savantor brought an independent perspective and valuable insight that enabled Rabobank to ratify options for delivery and future growth and make informed business decisions in support of our target business model. Having used Savantor on a number of strategic projects, we have no hesitation in recommending their services to others."

Evert R Fekkes, SVP Payment & Savings Services - Rabobank - Nederland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Acquirer Risk Assessment

"The expertise provided by Savantor has greatly helped us evaluate our risk position and to take the right steps in managing our future risks. Strong, disciplined planning and an ongoing willingness to work closely with our staff played an enormous part in making this a very successful well-delivered project which will greatly help us in achieving our business goals."

Mark Healy, Chief Risk Officer - NEOVIA Financial - UK

Acquirer Transformation

"We needed a programme manager for a complex transformation who also brought a broad understanding to help stakeholders through the change. We have been delighted with the delivery and outcomes from this engagement with Savantor."

Michael Liquornik, Executive Vice President - Neovia Financial - UK

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