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ABN AMRO - Migration

Savantor’s Migration Services team manage the ABN AMRO card migration to TSYS

Savantor’s team of Project Managers and Subject Matter Experts were responsible for the delivery of significant elements of the ABN AMRO credit card portfolio migration to Total Systems’ TS2 platform. ABN AMRO selected Savantor for their in depth knowledge and experience of similar card migrations and for the expertise of their subject matter experts.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Design, construction and control of an overall migration implementation plan.
  • Constructed and managed the programme-wide control centre, responsible for the control and monitoring of all key deliverables as well as the problem management process.
  • Project managed the conversion workstream for the Commercial card implementation.
  • Plan and executed a ‘Friends and Family’ pilot for each phase of the migration.
  • Project management of various testing phases for the Consumer and Commercial card
  • implementations.
  • Process validation and improvement.

Geoff Durham, Executive Director at Savantor, emphasised that Savantor’s card specialists save clients time and money.

“Our consultants have been able to use their experience and knowledge of issues affecting a complex migration such as this in order to reduce the risks and impacts on the business. This experience has led to Savantor developing a track record of successful migrations across Europe.”

Features of this assignment:

  • Migration Programme experience and expertise
  • Implementation Planning
  • Testing
  • Conversion Planning
  • Knowledge and working relationship with TSYS and TS2
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Client Quotes

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Acquirer Specialist Support

"OP-Pohjola Group has used Savantors help in numerous different specialist projects differing from risk assessment to management tool creation to transaction analysis. We have been very satisfied by the quality of the service provided by Savantor's experts."

Kai Lindstrom, Head of Acquiring - OP-Services Ltd - Finland

Collections Transformation

"Savantor did an absolutely superb job for us on the Collections programme. The professionalism, hard work, courtesy and tenacity of their experts is a credit both to the individuals and to Savantor."

Peter O'Dea, Senior Manager - Collections Department - Permanent tsb bank - Ireland

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Interchange Review

"Savantor did a superb job in confirming what we believed was an area of weakness. The detail we now have will enable us to agree internally what we need to do to improve structure, control and income. Nationwide management were very impressed with the quality of the Savantor team."

Adam Slater, Senior Manager - Banking - Nationwide Building Society - UK

Acquirer Strategy and Operating Model

"Savantor brought an effective blend of European acquirer market expertise and transaction processing solution design. Their experts quickly forged strong working relationships with our team. We enjoyed working with them to create our future acquirer strategy."

Mikko Hyttinen, SVP - Lending Services - OP-Pohjola Group - Finland

Market Insights

"Savantor did a good job in helping us understand the dynamics of a key growth area for Trionis. Savantor's ability to listen and their degree of commitment have always impressed me. They have been of great help in providing us important market insights and I would not hesitate to work with them again in future."

Ernst Verbeek, Managing Director - Trionis - Belgium

New Payments Initiative

"In moving our new initiative into reality, we required specialist payments knowledge and forward thinking in the retail sector. Savantor supplied this and provided very effective guidance throughout. We enjoyed working with them."

Sophie High, Head of Innovation Delivery - Cancer Research UK

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