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ABN AMRO - Migration

Savantor’s Migration Services team manage the ABN AMRO card migration to TSYS

Savantor’s team of Project Managers and Subject Matter Experts were responsible for the delivery of significant elements of the ABN AMRO credit card portfolio migration to Total Systems’ TS2 platform. ABN AMRO selected Savantor for their in depth knowledge and experience of similar card migrations and for the expertise of their subject matter experts.

Coupled with corporate acquisitions, mergers and buy-outs, this delivers significant change and opportunity for market differentiation.

As established players and new entrants seek to leverage advantage and market share, Acquirers are under greater pressure to seek new solutions which deliver on product, price and market coverage.

Savantor’s team undertook the following:

  • Design, construction and control of an overall migration implementation plan.
  • Constructed and managed the programme-wide control centre, responsible for the control and monitoring of all key deliverables as well as the problem management process.
  • Project managed the conversion workstream for the Commercial card implementation.
  • Plan and executed a ‘Friends and Family’ pilot for each phase of the migration.
  • Project management of various testing phases for the Consumer and Commercial card
  • implementations.
  • Process validation and improvement.

Geoff Durham, Executive Director at Savantor, emphasised that Savantor’s card specialists save clients time and money.

“Our consultants have been able to use their experience and knowledge of issues affecting a complex migration such as this in order to reduce the risks and impacts on the business. This experience has led to Savantor developing a track record of successful migrations across Europe.”

Features of this assignment:

  • Migration Programme experience and expertise
  • Implementation Planning
  • Testing
  • Conversion Planning
  • Knowledge and working relationship with TSYS and TS2
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Client Quotes

Moneris Solutions

"Savantor did an outstanding job of the review and I received nothing but positive feedback on the interaction with our management team."

Jeff Guthri, COO - Moneris Solutions - Canada

EMV Migration Planning

"It was a strategic imperative for the bank to be EMV compliant for our payment cards and the experience that Savantor brought to the company has proved to be invaluable."

Eddie Sweeney, Chief Technology Officer - AIB Bank - Ireland

Card Processing Migration

"Disciplined methodology and effective teamwork, guided by Savantor's migration expertise and operational knowledge, were the hallmarks that led to the resounding success of this project, enabling us to maintain and develop our business capability."

Robert Lambert, Head of Cards Strategy - Permanent tsb bank - Ireland

Credit Risk Review for New Product Launch

"We needed expert help at short notice and Savantor were very impressive in their response and knowledge. The results were very clear and useful, enabling us to quickly make good progress on the next steps."

Sami Karhunen, Head of Business Intelligence and SME Sales - Point Transaction Systems Oy - Finland

Payments Workshop Material

"Savantor helped ACI build a payments onboarding workshop for new technical staff in ACI EMEA. Their extensive experience took our outline and built a great starting presentation of industry facts that we have now customised further into a half day session that is used for all new joiners. Our Americas and APAC regions have also taken the material and customised it for their regions. A great job by Savantor has meant new joiners to ACI hit the ground running."

Richard Sanders, Principal Solution Consultant - ACI - Worldwide EMEA

Commercial Card Migration

"Execution at its best. We're delighted that this project has been truly outstanding and received an award from 'The Banker'. Savantor provided crucial expertise that helped us keep all our promises in terms of delivery. The scheduling, planning and control regime throughout was excellent."

Chris Mason, Director - Commercial Cards EMEA - Citi - UK

Complex Cards Business Transformation

"This was a major business transformation that required us to build an excellent team made up of internal bank specialists, supported by external card business, technical and operations expertise. Savantor provided specialists from the local market and with international experience to fill a variety of important roles. The Savantor resourcing team are professional, reliable and good people to work with."

Ricardo Gomez, Director - Operations & Technology - WiZink Bank - Spain

Credit Card Launch

"Savantor's knowledge and experience were the key differentiators in selecting them and they contributed greatly to the success of the product launch and the effectiveness of the ongoing operational service."

Toine Schepers, Operations Director - Primeline - The Netherlands

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