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ICE - Testing - EMV Card Launch
Savantor’s test team delivers added value to EMV card launch projectThe testing and EMV expertise we were able to utilise on this assignment allowed the project to deliver to challenging timescales. Our team was asked to:
Assist with creating the chip rules for a new ICE Travellers Cash card, as the knowledge did not exist internally. The rules were signed off by MasterCard on the first draft which allowed the project to progress rapidly.
Manage the live testing at ATM and POS, develop scripts and bring valuable market experience to the project.
Savantor’s team undertook the following:
Provided guidance in recommending appropriate EMV parameter settings for the new card.
Developed a full set of test scripts for POS and ATM live testing.
Conducted the testing at a variety of retail outlets and ATMs.
Provided guidance on how to resolve problems with the PIN management on the card.
Provided subsequent consultancy on card personalisation issues.
Steve Carter, Delivery Manager at Savantor, emphasised how Savantor’s industry knowledge and structured approach can pay dividends for the client.
“Our ability to utilise our knowledge and explain the business benefit of EMV parameter settings was seen to be of great value when no such expertise existed internally. The fact that we were also able to deliver rapid results in testing and then offer guidance on issue resolution meant we were able to bring about considerable time savings to the project duration.”
Features of this assignment:
- Effective consultancy on EMV parameters, particularly IAC’sand Risk management settings
- Rapid production of full test scripts allowing client to understand scope of testing required
- Comprehensive testing at POS and ATM
- Added value consultancy to resolve issues
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